Production Manager

Summary:
The Production Manager is a key leadership role that combines client service excellence with team
supervision in a dynamic, production-focused environment. This position is responsible for advancing
production details in close collaboration with clients, overseeing event logistics, and leading a
dedicated team of audio, lighting, and stage professionals to deliver outstanding live experiences.
Essential Duties:
Staff Oversight
• Recruit, lead and develop a high-performing team including audio, lighting, and stage
personnel.
• Foster a positive, professional, and collaborative work environment that emphasizes quality
and accountability.
• Partner with the Executive Director and other department heads to ensure cohesive
planning and communication across departments.
• Support team growth through coaching, mentoring, and performance feedback.
Technical Operations
• Oversee all technical operations, ensuring each event is executed safely, smoothly, and in
alignment with client expectations.
• Delegate technical roles as appropriate while providing oversight and problem-solving
leadership during events.
• Maintain equipment standards and production readiness by ensuring preventative
maintenance and timely repairs.
• Act as a liaison and advocate for clients’ technical needs, translating their vision into
seamless productions.
• Work closely with the Director of Client Services and event staff to ensure smooth show
days from load-in to load-out and strike.
Event Coordination and Meetings
• Translate signed contracts and artist riders into actionable event plans in collaboration with
internal teams and external partners.
• Serve as the primary production point of contact for clients, managing show advancement
and ensuring alignment on technical needs and timelines.
• Facilitate and lead production meetings, ensuring that all stakeholders are informed and
aligned ahead of each event.
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Additional Responsibilities
• Utilize technology including Android phones and Mag One radios to streamline team
communications and operations during productions.
• Monitor ongoing facility needs, upkeep and repairs.
• Maintain a list of venue repairs.
• Lead initiatives related to facility maintenance and improvement, including budgeting and
contractor coordination.
• Collaborate with the Executive Director and Facilities Committee to develop long-term
infrastructure strategies.
• Collaborate with LessonPlan and Community Engagement departments to develop
production internship and training opportunities.
• Occasional tasks outside your normal scope of duties may be required from time-to-time as
coverage for other teammates.
Knowledge-Skills-Abilities:
• Effective communication and organization
• Exceptional leadership, interpersonal, and team development skills
• Adept at prioritizing, troubleshooting, and calmly managing high-pressure situations
Qualifications:
• Bachelor’s degree in Theatre Production, Technical Theatre or related field (or equivalent
work experience)
• Proven experience in technical production and event coordination
• Ability to collaborate with various departments and external clients
• Knowledge of sound, lighting, power, staging, backline, rigging and venue logistics
• Facilities maintenance experience preferred
Working Conditions:
Environment
• Indoor setting in both an office and theatre environments
• Occasional exposure to loud noise
Physical Requirements
• 50% standing and 50% sitting
• Ability to stand, sit, bend and kneel for extended periods of time
• Strong hand-eye coordination to execute tasks effectively
• Ability to climb stairs frequently
• Ability to lift up to 50 pounds frequently and up to 100 pounds (with 2-person lift) on
occasion, which may include navigating stairs during the lifting process