Terrain Park Manager

Are you interested in delivering memorable experiences, enhancing people’s lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it’s our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Employee housing program
• 401k with up to 5% company match & immediate vesting
• Discounted onsite daycare
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary

The terrain park manager will provide leadership and guidance for all terrain park operations while fostering a positive attitude. This position will coordinate with all mountain operations departments, marketing, and the public to create safe, high-quality, fun, efficient, and visually appealing terrain parks. Works with outside entities and other resort partners to ensure that Woodward Mountain Park standards are met. The terrain park manager coordinates overall equipment use for the department in conjunction with the grooming leadership team and the Director of Mountain Operations.

Essential Functions/Major Responsibilities

• Ensure that the highest safety standards are upheld across the mountain within the Terrain Parks department.
• Oversee the day-to-day administration and supervision of the Terrain Park department, which includes various mountain activities and hands-on equipment operation.
• Responsible for all direct report hiring, staff management, scheduling, formal evaluations, coaching, training, terminations, and working closely with Human Resources to continually focus on leadership and adherence to federal and state employment laws.
• Ensure that the Terrain Park staff are effective, innovative, and can demonstrate high levels of professional competency that are commensurate with company philosophies.
• Authority to make decisions on the snow regarding the opening, closing, maintenance, and grooming of all features within the terrain park.
• Holds scheduled departmental meetings covering operational safety, building plans, and upcoming events.
• Creates and tracks the terrain park budget, along with supply ordering.
• Develop budget proposals and control expenses for the Terrain Park operations budget, including some associated capital projects.
• Creates the Design and Layout of all parks, collaborating with park and building staff.  All major park changes are discussed with the Mountain Operations Director and Ski Patrol Director.
• Provides weekly park and feature updates for the marketing team.
• Construction and maintenance of the superpipe and other terrain park features
• Welding and construction of all features including but not limited to boxes, rakes, rails, walls, etc.
• Training of terrain park staff and terrain park cat operators for all duties, responsibilities, safety, tasks, and smart style.
• Implementation and adherence to all risk management, training documentation, and health and safety protocols set forth by Mt. Bachelor.
• Works to align Woodward Mountain Park with the Marketing vision.
• Coordinates and sees that event venues are built in conjunction with events staff and event promoters.
• Provides insight to the Event Manager regarding team rider relationships and conduct within park operations.
• Builds and maintains industry contacts and relations regarding industry best practices as they pertain to Terrain Parks.
• Educate staff and guests on all safety items set forth by Mt Bachelor, Smart Style, and the Responsibility Code.
• Regular meetings with the terrain park staff and operators for long- and short-term planning
• Summer Bike Park trail building, maintaining, and management.
• Oversees Trail Crew Operations
• Works closely with the Mountain Operations Director on bike park growth opportunities, including both short- & long-term development
• This position requires working weekends, holidays, and events related to the terrain park department.

Secondary Function

• Snowmaking operations
• Trail grooming operations as needed
• Shoveling as needed
• Assisting shop personnel as needed
• Summer maintenance tasks within the terrain parks and across the mountain as needed.
• Work closely with the marketing department to ensure continuity of branding.
• Develops strong network and relationships with peers across the company and encourages inter-departmental teamwork among staff.

Job Scope

The job operates within the established parameters.  The terrain park manager is accountable for all terrain park matters on and off the hill, including but not limited to guest relations, interdepartmental relations, and community relations. This position requires working weekends, holidays, and events related to the terrain park department.

Supervisory Responsibilities

• Number of employees supervised: Up to 30
• Positions supervised: Terrain Park Pipe Operators, Terrain Park Operators, Terrain Park Supervisors, Terrain Park Lead, Terrain Park Attendants, Bike Park Supervisors, & Trail Crew.
• Scheduling and assigning work: Yes
• Training: Yes
• Salary Actions: Yes
• Disciplinary Actions: Yes
• Performance Reviews: Yes
• Hiring/Termination: Yes

Interpersonal Contacts

Converses daily on park matters with ski patrol, marketing, terrain park grooming staff, and alpine grooming staff.  Keeps the Director of Mountain Operations updated on park operations.

Specific Job Skills

• License/Certifications: Current and valid Driver’s License Required.
• Technical: Mastery of shaping and building features with a snow cat preferred, mastery of daily park maintenance, mastery of welding, knowledge of computers including Word, Excel, & Outlook.  Knowledge of heavy machinery operation.
• Physical Capabilities: Able to Ski/Ride park features at an advanced level

Education/Related Experience

• Minimum Education: High School Diploma, G.E.D., or equivalent.
• Minimum time in related position: 5+ years as terrain park manager or directly related role.

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Such accommodations require an interactive discussion with the Human Resources Department before such accommodations can be made.
  • In addition to the specific conditions below, every position at Mt. Bachelor requires the ability to shovel snow and walk on steep and uneven surfaces.

Current Hiring Rate: $75,000/year

Minimum Age Requirement: 21+